Coronavirus & our services
Slimming World are now taking referrals for face to face groups. If you have already been issued voucher then please contact the leader of the group you wish to join and they will get you started. If you are referring now, we will require you to call a number given at the time of referral and quote your unique reference number in order to be set up.
WW are now able to accept our clients onto their groups. We will send your voucher via email unless otherwise requested. Once you receive this you will need to contact the leader of your chosen group and they will advise you on the next steps.
Slimming World are now taking referrals for virtual groups. If you have already been issued voucher then a SW rep will be in contact to set you up. If you are referring now, we will require you to call a number given at the time of referral and quote your unique reference number in order to be set up.
WW are still unable to take voucher users onto their groups however we are still sending out vouchers for when this is available.
Slimming world - Virtual Groups
You can refer yourself for 12 weeks free use of Slimming World here and we will then contact you with further information.
If you were midway through your WW vouchers when the face to face sessions stopped running: you can use the virtual sessions for free for now AND then restart where you left off with your face to face sessions once they’re back up and running!
Slimming world - achieve clients
If you have received Slimming World vouchers from us which you have already activated, do not worry, you will not miss out! You have 2 options:
1. You can continue your remaining sessions with Slimming World virtually. If you choose this option you will get DOUBLE the number of sessions that you have remaining. E.g. if you attended 2 of your 12 sessions prior to the sessions stopping, you can have 20 (10 x 2 ) virtual sessions!
2. If you’d prefer not to take the virtual option, you can effectively ‘pause’ your voucher and pick up your remaining sessions once they’re back up and running! So again, if you had attended 2 out of your 12 weeks, you can attend your final 10 weeks once groups are running again. Whilst your voucher is ‘paused’, you will still have access to the online resources but NOT to online classes.
If you have any questions surrounding this, please contact us at firstname.lastname@example.org or call us on 01865 338 119
In light of recent developments from the government in regard to COVID -19 we have put together the following help sheet for our clients.
Where applicable always follow the advice issued by the government
For more information on symptoms and what to do please visit the NHS website
How will I be affected if I am already on one of your own groups?
I haven't used my voucher yet, will it expire?
I have started my vouchers but now my group is cancelled, will I lose out?
Will I still have access to the online resources?
Are you still taking referrals?
If you would like more information or are worried about anything please call 01865 338119 or email email@example.com
In light of the current situation nationally with COVID-19, we would like to inform our clients and clinics that Achieve Oxfordshire will be moving to a remote offering in the coming days.
Our priority is to protect the health of our staff and also the many clients that we support each week. Many of our clients that we work with are vulnerable with long term health conditions and, as such, we can better protect you all at this time if you don’t need to come into clinics.
Achieve Oxfordshire is currently working hard to establish effective means to be able to support you via online platforms and telephone based services. Please do not turn up to your clinic locations, and please note that there will be no groups on Tuesday or Wednesday this week. Our staff will be in touch with details of how you can make use of these services to continue your clinic or group with us and details will be circulated to you in the coming days.
We would also recommend that you follow our social media pages to stay up to date with further news.
Should you have any further questions, please contact the member of staff you have been working with on your clinic or group. We are reviewing this situation on a frequent basis and we hope to be back to normal very soon.
As always, you can call us on 01865 338 119 or email firstname.lastname@example.org if you have any questions!