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We give our clients a weekly call just to see how you are doing and catch up on your week. This is your chance to ask us any questions or talk about any problems you have been having this week. If you would like to opt out of these calls please let your practitioner know.
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When we order duplicate vouchers we have to get them from the Slimming World or WW head office. The head office then send them to our office in Oxford and then we can send them out to you. We know this sounds quite complicated however don’t worry, we will get your duplicate voucher to you. Just double check your address you provided to us is correct and sit tight until they come in the post. In some cases we can provide the voucher number directly to you or your group leader if need be, just give us a ring on 01865 338119
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We call all of our referrals whether it be a GP, Health Care Professional or self referral. Your motivational interview will help us assess which of our courses will be best for you and we can point you in the right direction if you decide this is not right for you right now. To get in contact with you please call 01865 338119, let us know your name and we will be happy to assist you. We understand that sometimes life gets in the way and phone calls are not always continent. You can also email us on hello@achieveoxfordshire.org.uk and one of our advisers will be happy to assist. We normally call clients twice following a referral but don’t be afraid to call us in the mean time.
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You can be referred by your GP or another HCP, talk to your surgery about this. Or you can self refer. Please follow the link here and we can get you started.
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We are very sorry to hear this. Don’t give up on your referral, please give us a quick call on 01865 338119 and we can sort this out for you. Alternatively pop us an email on hello@achieveoxfordshire.org.uk
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Of course, we are happy to help if you still meet our criteria. Please fill out a self-referral form here.
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We are sorry this has happened. It seems as if something has gone wrong somewhere along the line. Give us a ring on 01865 338119 or an email on hello@achieveoxfordshire.org.uk and we can chase this up for you. It might be that we have to order you a duplicate voucher.
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We send out letters to clients we have tried to contact twice and have been unable to get in contact with them. You have received the letter as you have either self referred to our service or been referred by a Health Care Professional for weight loss. If you decide weight loss is something you are interested in then please call us on 01865 338119 or email at hello@achieveoxfordshire.org.uk. Let us know you have received a letter and what your name is and we will be able to assist.
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Absolutely. From the first week, the practitioner will provide you with a Gloji Mind+ journal and email across a summary of the session with any relevant resources discussed. If you feel additional material would help with motivation across the week, the practitioner is happy to send short, thought-provoking tidbits of information via text, email or WhatsApp in between these one-to-one sessions.
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This is just a very informal 30-45 minute series of questions with the practitioner about your lifestyle, physical health and wellbeing that can be arranged face-to-face, online or via the telephone. Before enrolling onto the programme, we just wish to ensure that Gloji Mind+ is the best fit for you. There are no wrong or right answers, it’s simply the early stages of understanding you and establishing a programme you feel excited to commit to.
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The practitioner will get in contact and attempt to arrange another appointment later in the week. If an appointment is unable to be arranged that week, the programme can be re-ordered accordingly if you feel that session would still be of use. Gloji Mind+ is delivered across 12 weeks and if sessions are repeatedly missed, the practitioner will reach out to discuss whether this programme is something you wish to continue with.
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To be given a second set of WW vouchers you will need to have been counted as a completer in your course (attended 8/12 sessions) and lost 5% of your body weight and can evidence that you are unable to self-fund future membership. If you meet these requirements, we can take his case to our commissioners to request a second set of vouchers. Pop us an email or give us a ring on 01865 338119 for more information.
Please note - Second sets of vouchers are only available with WW, not any other programme.
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"Comorbidity" is a clinical term used to describe a person suffering from two or more medical conditions. For example, any combination of two or more of the following: heart disease, high blood pressure, diabetes, cancer, gastrointestinal conditions, and other physical health conditions.
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